What is your favorite aspect of CX to work on? Everything!

How do you stay on top of the latest CX trends? LinkedIn is a gold mine! But mostly being engaged in my work and staying passionate about the importance of empathy in business and letting that reflect in in what I do.

What’s your favorite IA memory? Having all of the girls stay at my San Diego apartment for in-person events.

How would you describe yourself in one word? Dedicated

How would the team describe you in one word? This feels like a trap

What’s your WFH guilty pleasure? Energy Drinks

What’s your go-to karaoke song? Sk8er Boi - Avril Lavigne

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