What is your favorite aspect of CX to work on? My favorite aspect is bringing together the whole brand experience. I love seeing unity between what consumers see on socials/media and whats happening in the inbox!

How do you stay on top of the latest CX trends? LinkedIn and conversations with members of the Inevitable team/other people working in CX. Sharing Ideas and thoughts are so important to growth in this industry.

What’s your favorite IA memory? Our first event in San Diego! I was super nervous being new to this industry, but me, Sierra, and Jackie stuck together (since it was our first Inevitable event!) and being surrounded by people who I trust and adore made me feel so welcomed and allowed me to step out of my comfort zone.

How would you describe yourself in one word? Driven

How would the team describe you in one word? Adaptable

What’s your WFH guilty pleasure? Ghost Energy 💯 (creamsicle)

What’s your go-to karaoke song? Mr.Brightside!