What is your favorite aspect of CX to work on? Having customers leave happier than they came :)

How do you stay on top of the latest CX trends? I learn by doing all the 1,900 tasks from Zoe!

What’s your favorite IA memory? Being welcomed by the inevitable team :)

How would you describe yourself in one word? Determined

How would the team describe you in one word? Hysterical

What’s your WFH guilty pleasure? Oreos with peanut butter

What’s your go-to karaoke song? Before He Cheats - Carrie underwood