What is your favorite aspect of CX to work on? Customer journey! 🤩🤩🤩

How do you stay on top of the latest CX trends? The Inevitable Agency newsletter (duh) and CX Dive!

What’s your favorite IA memory? Being reunited with my GHOST girlies Zoe and Sierra!!

How would you describe yourself in one word? Collaborative

How would the team describe you in one word? Over-apologizer (making up my own hyphenated word)

What’s your WFH guilty pleasure? Diet Coke girly

What’s your go-to karaoke song? Dancing Queen - Abba

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